Shipping Policy
Last Updated: August 20, 2026
Thank you for shopping with Dino Guard Co. This Shipping Policy explains how we process and deliver orders placed through dinoguardco.store.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are not normally processed, shipped, or delivered on weekends or U.S. holidays.
During periods of high order volume, promotions, or holidays, processing may take additional time.
2. Shipping Time
After your order has been processed, the estimated delivery timeframe is generally:
Standard Shipping: 3–7 business days
Total estimated timeframe: approximately 4–10 business days from the date of purchase
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.
3. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please contact us as soon as possible if you notice an incorrect shipping address. Once an order has been shipped, we may be unable to change the delivery address.
Dino Guard Co is not responsible for orders delivered to an incorrect address provided by the customer.
4. Shipping Confirmation and Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
Tracking information may take some time to become active after the carrier receives the package.
5. Delayed or Lost Packages
If your package is delayed, please first check the tracking information provided by the shipping carrier.
If the tracking information indicates that a package has been delivered but you have not received it, please check with household members, neighbors, and the carrier before contacting us.
For packages that are confirmed lost in transit, please contact us at dinoguardco@hotmail.com so we can review the situation and determine the appropriate resolution.
6. Damaged Packages
If your order arrives damaged, please contact us as soon as possible at dinoguardco@hotmail.com.
We may request photographs of the damaged package and products to assist with our investigation and determine whether a replacement, refund, or other resolution is appropriate.
7. Shipping Restrictions
We currently ship to eligible addresses supported by our shipping carriers.
Certain locations, including remote areas, military addresses, or other restricted destinations, may have different delivery times or shipping availability.
8. International Shipping
If international shipping is offered at checkout, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are not necessarily included in the product or shipping price and may be collected by the applicable customs authority or carrier.
9. Changes to Orders
If you need to make a change to your order, please contact us as soon as possible.
We cannot guarantee that changes can be made after an order has entered processing or has been shipped.
10. Contact Us
If you have questions regarding shipping or your order, please contact us:
Dino Guard Co
500 Quails Nest CT
Roseville, CA 95747, USA
Email: dinoguardco@hotmail.com
Phone: +1 (650) 445-4958
Website: dinoguardco.store
By placing an order through our website, you acknowledge and agree to the terms of this Shipping Policy.